Your next step: Ask My Aged Care for a Home Care Package

Your Guidance

If things like showering, dressing, or meals are getting hard, that is exactly what Home Care Packages are for: getting a support worker to come to the house. You can learn more at the My Aged Care website.

Your next 3 steps:

  • Call My Aged Care on 1800 200 422 and say clearly: 'We need help with personal care at home like showering, dressing, or medication reminders.'
  • Ask for a simple chat to see what help you can get for a Home Care Package. They come in different levels depending on how much help is needed.
  • Keep notes: write down dates, who you spoke to, and what they said. This is helpful if you have to wait for support.

💬 A familiar feeling

“Asking for help felt scary — but it kept Dad at home, not in hospital.”

“Once we spoke to My Aged Care, I realised it’s just support, not giving up.”

What Happens Next

🏠

This week

Call My Aged Care (1800 200 422) or ask your GP for a referral.

🗓️

Next few weeks

An assessor visits to see what help is needed (e.g., cleaning, meals, showering).

After approval

Start small supports while waiting for larger packages.

These are typical timeframes – some areas are faster or slower.

You don’t have to say it perfectly. Just read what’s on the screen.

Show Prep Checklist

This helps your GP or hospital see the full picture.

Get Help Now

Getting support early helps you stay independent longer.