Your next step: Ask for a chat about residential care
One simple thing first:
Your Guidance
To move into a permanent aged care home with government funding, you'll need a simple chat to confirm this is the right step. A GP or social worker can get this started.
Your next 3 steps:
- Ask the GP or hospital social worker: 'Can we start the process for a move into permanent residential care?'
- Use the official provider search tool on the My Aged Care website to compare homes near you.
- Ask each home about their fees in plain language. Key questions are: 'What is the daily fee? Is there a refundable deposit, and how does it work?'
💬 A familiar feeling
“Asking for help felt scary — but it kept Dad at home, not in hospital.”
“Once we spoke to My Aged Care, I realised it’s just support, not giving up.”
Important:
What Happens Next
This week
Contact My Aged Care for an ACAT assessment to confirm eligibility.
Next few weeks
Visit or call several homes to check waiting times and fees.
After approval
When you accept a place, the provider finalises paperwork and your move-in date.
These are typical timeframes – some areas are faster or slower.
You don’t have to say it perfectly. Just read what’s on the screen.
This helps your GP or hospital see the full picture.
Get Help NowGetting support early helps you stay independent longer.
You’re not doing this alone. Asking for help keeps you in control.